Direct support
Talk to the person doing the work.
Local care. Smarter systems.
Technology solved.So you can focus.
Straight-talking IT support, repairs and practical automation for Sunshine Coast homes and businesses — with remote help Australia-wide.
MAROOCHY RIVERMAROOCHYDORE · QLD
Clear scope
Know what is included before we start.
Local + remote
Sunshine Coast and Australia-wide.
Practical help, properly scoped
One local partner for the technology around you.
From one slow laptop to the systems behind a growing business, we start with the problem and recommend only what makes sense.
Repair
Computer repairs
Diagnostics, tune-ups and practical fixes for home and work computers.
Discuss your jobRemote
Remote support
Secure help wherever you are in Australia, without waiting for a visit.
Discuss your jobBusiness
Business IT
Reliable devices, accounts and systems that keep small teams moving.
Discuss your jobBuild
Web & automation
Modern websites and thoughtful workflows designed to remove busywork.
Discuss your jobData
Data services
Transfers, backup planning and clear next steps when your files matter.
Discuss your jobClear fixed-price starting point
PC Speed-Up + Clean
A practical tune-up for a slow computer, including a malware check and physical clean.
- Decluttering
- Startup optimisation
- Operating-system updates
- Malware check
- General health check
Simple from the start
Less chasing. More certainty.
Tell us what is happening
Share the device, issue and the best way to reach you.
Get a clear next step
We review the request, confirm the scope and arrange the right kind of help.
Get back to what matters
Your job stays organised from first contact through to follow-up.
Automation-ready by design
Human support, backed by smarter workflows.
Astra IT is being built around structured requests and versioned job events from day one. That means less retyping, clearer handovers and room for AI to assist without taking accountability away from a real person.
- AI-assisted triage and reply drafting
- Human review before customer-facing actions
- Reusable job data — not disconnected inbox clutter
01
RequestStructured details
02
AssistAI-supported triage
03
ReviewHuman decision
04
ResolveClear follow-up
26.65° S153.09° E
Based on the Sunshine Coast
Good technology should feel calm.
No jargon wall. No mystery work. Just a clear conversation about what is wrong, what is worth doing and what happens next.
LocalSunshine Coast, Queensland
RemoteAustralia-wide
Contact0402 760 056
Start with the problem
Tell us what you need help with.
Share a few useful details and we will come back with the clearest next step. Never include passwords or private account information.