A violet and cyan digital aerial of Maroochydore, the Maroochy River and Sunshine Coast connected by illuminated data routes

Local care. National reach.

TechnologySolved.Without the runaround.

Honest IT support, computer repairs and practical solutions for Sunshine Coast homes and businesses — with secure remote help across Australia.

Fast response. No call centres. Real people.

MAROOCHY RIVERSUNSHINE COAST · QLD

How support works

Simple from the first message.

01

Tell us what is happening

Choose a service or describe the problem in plain language.

02

We confirm the right next step

You get a clear scope, price or assessment path before work starts.

03

You get it sorted

We do the agreed work and keep you updated through to follow-up.

People

Real support

Talk to the person doing the work.

Local

Sunshine Coast based

On-site help where the job is a fit.

Price

Clear scope

Know what happens before work begins.

Care

Human judgement

Technology explained without the jargon wall.

Fast

Practical response

Remote help available Australia-wide.

Local & national

Local on the Sunshine Coast. Remote across Australia.

On-site support is available for suitable Sunshine Coast jobs. Secure remote support helps homes and businesses Australia-wide without waiting for a visit.

Sunshine Coast, QueenslandLocal computer help and business IT support.

Australia-wideRemote troubleshooting and software support.

Noosa and the Sunshine Coast rendered as a violet digital aerial
Caloundra rendered as a violet digital aerial

IT for small business

Keep the business running. Remove the repeated admin.

Practical systems, support and web tools for Sunshine Coast businesses that need technology to stay dependable.

  • Microsoft 365 setup and support
  • Business email and account configuration
  • New staff devices and onboarding
  • Shared files, backup and security reviews
  • Small business websites and updates
  • Enquiry, reminder and follow-up automation
Explore business IT
ASTRA / BUSINESS SYSTEM
Enquiry flowReady for review

01Website enquiryCaptured once

02Details organisedClear handover

03Human reviewYou stay in control

Web design that connects to the way your business actually works.

More ways we can help

Computer help, home technology and business IT.

Can’t see your exact problem? Describe what is happening and we will confirm whether it is a fit before any work begins.

01

Computers & devices

Repairs, performance work and setup for the devices you rely on every day.

  • Slow computer tune-ups
  • Computer repairs and diagnostics
  • Laptop and desktop setup
  • SSD and RAM upgrade installation
  • Windows and software troubleshooting
  • Virus and malware cleanup
Ask about this service
02

Home technology

Patient, practical help getting household technology working together.

  • Wi-Fi and internet troubleshooting
  • Printer and scanner setup
  • Email and account setup
  • New computer setup and migration
  • Backup planning and verification
  • Device security checks
Ask about this service
03

Small business IT

Straightforward systems and support for Sunshine Coast teams without internal IT.

  • Microsoft 365 setup and support
  • Business email configuration
  • New staff device setup
  • Shared files and cloud storage
  • Backup and security reviews
  • Ongoing IT support planning
Explore business IT
04

Remote IT support

Secure Australia-wide assistance for problems that do not need an on-site visit.

  • Remote computer troubleshooting
  • Software installation and setup
  • Email and account issues
  • Performance and update problems
  • Guided technology help
  • Follow-up after completed work
Ask about this service
05

Websites & automation

Modern digital tools that help small businesses look credible and reduce busywork.

  • Small business websites
  • Website support and improvements
  • Online enquiry capture and routing
  • Appointment reminder workflows
  • Customer follow-up automation
  • AI-assisted administration workflows
Explore web design
06

Data & backups

Clear handling of important files, storage and device-to-device moves.

  • Data transfer between devices
  • Backup setup and verification
  • File and storage organisation
  • New-device data migration
  • Recovery assessment and next steps
  • Storage health guidance
Ask about this service

Contact Astra IT any time

Ask a question or request a callback.

This is the quickest place for a general question, an existing job or a callback request. For a new service appointment, use the guided booking page.

Send your request by

Send a request any time. Nothing is sent until you review it in your messaging or email app.

Ready to get it sorted?

Tell us what is happening and we’ll take care of the next step.

Book a service now

Guided remote support

Astra Remote Assistance

Already speaking with Astra IT? This is where you’ll download the approved support tool so we can securely help with a suitable computer issue.

  • Only start a remote session while you are speaking with Astra IT
  • You stay at the computer and can end the session at any time
Download remote assistanceUse only when directed by Astra IT.